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    Customer Service

    Kelly's Treasure is committed to providing you with items that are of the highest quality. We want you to be thrilled with your purchase. Everything we sell has been personally inspected and has passed our quality approval process. As hard as we try, we are not perfect and sometimes we do mess up. If you ever have any questions about our products or the information we provide on the site, please visit our contact page!


    Shipping Information

    In-stock items are generally shipped within 1-5 business days following the receipt of your order. We ship via USPS or UPS Ground with delivery confirmation to the address provided upon checkout. If an incorrect address is provided, you are responsible for the lost package. We are not responsible for lost or stolen packages. Kelly's Treasures reserves the right to decide the best shipping method for your order. Orders should be received within 3-7 days from the date items were shipped.

    In addition to this website, Kelly’s Treasures also travels around the south setting up the jewelry at various events such as Jr. League Gift Markets and monthly at First Monday Trades Days in Canton, Texas. At most we are gone 5 days at a time, so if you happen to place your order when we are gone, you might expect a day or two delay. If you are worried about delays or are under a time crunch, email us or give us a call so we can let you know exactly what to expect.

    You will be notified by email or phone within 48 hours of receipt of your order if there will be a big delay in shipping. If you order an item that is temporarily out of stock or on backorder, we will place your entire order on hold and ship it once this item is back in stock. If you want your in-stock items quickly, we suggest placing two separate orders—one for in-stock items and one for out-of-stock—so you may receive them immediately. Kelly's Treasure currently does not ship outside of the United States.



    Payment Options

    The Kelly's Treasure website currently accepts Visa, Mastercard and Discover Card payments, as well as PayPal.


    Returns and Exchanges

    At Kelly’s Treasures, it is our goal to provide the best online shopping experience for our customers (so they pass the word along to friends!). If you are not completely 100% satisfied with anything you ordered, we will do whatever we can to try to make it better!

    Jewelry: All jewelry items are returnable for a refund or store credit up to 30 days after purchase. After 60 days it is a final sale. You must contact and notify us of the return, and have the item delivered to us within 30 days from the original date it was delivered to you.

    Clothing: All clothing items are returnable for store credit up to 14 days after purchase and are a final sale after that. You must contact and notify us of the return, and have the item delivered to us within 14 days from the original date it was delivered to you.

    All returns are accepted on merchandise that arrives in the original condition. Items cannot be worn, damaged, altered, or washed. Items must arrive in the original packaging provided and shipped back with the same care given when it was originally shipped to you. All items are inspected according to the condition in which they were shipped. We reserve the right to refuse returns or make partial returns of an item based on its condition.

    Returns are processed within 5-10 business days after we have received your item. Return & Exchange shipping fees are the responsibility of the customer. Please purchase delivery confirmation for proof of shipment, as we are not responsible for lost items.

    We inspect all returns and reserve the right to deny or refuse a return. Items that do not match the criteria above will be sent back to you at your expense. Shipping is non-refundable (cannot be applied for in store credit).

    For questions on returns, please email us at kellystreasure@hotmail.com. Please mail returns to:

    Kelly's Treasure Returns
    P.O. Box 917
    Colleyville, Texas 76034


    Privacy Policy

    Kelly's Treasure respects the privacy rights of our customers and all visitors to our website, so we have policies and procedures to ensure that none of your privacy rights are violated. The following outlines Kelly's Treasure's privacy policy and details the measures we have taken to safeguard and protect your privacy, while providing you with a unique and rewarding online shopping experience.

    What happens to my information when I communicate with Kelly's Treasure?
    When you share your email address with Kelly's Treasure, you consent to receive communications from us, either by email or by updating or posting notices on the web site. You agree that all agreements, notices, disclosure and other communications that Kelly's Treasure provides to you electronically satisfy any legal requirement that such communication be in writing.

    What kind of information does Kelly's Treasure collect?
    In order to serve you better, Kelly's Treasure collects and stores your personal information when you: (i) create an account on Kelly's Treasure; or (ii) sign up to be notified of new products or discounts and exclusive offers. An account is created when you do one of following things: make a purchase on Kelly's Treasure or register for an account on Kelly's Treasure. When creating an account, we ask you for your first and last name, your email address, a password and perhaps some other similar information. If you are making a purchase, we will additionally ask you for your billing address, shipping address and credit card information.


    What do you do with my information?
    Your information is used to process your orders and personalize your shopping experience on Kelly's Treasure, for internal purposes and to comply with any legal requirements. By storing your personal information on a secure server, Kelly's Treasure is able to shorten your checkout process.

    Does Kelly's Treasure share my information with anyone?
    No.

    How does Kelly's Treasure use my email address?
    We only use your email address to send you periodic email newsletters with valuable information on current Kelly's Treasure products, specials and promotions.

    Only with your consent!
    You acknowledge that this privacy policy is part of the terms of service and you agree that using this site signifies your assent to Kelly's Treasure's privacy policy. Kelly's Treasure reserves the right to change the terms of service, including this privacy policy, at any time, without advance notice. If we change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.



    Security

    Security is extremely important to us at Kelly's Treasure. Our site employs the latest version of Secure Socket Layer Technology (SSL) to encrypt your information and help ensure that only you and Kelly's Treasure ever see it. Some Web browsers and some firewalls will not permit a secure connection. If your Web browser will not permit a secure connection, you can use a standard server connection to complete your transaction, but this method is not guaranteed to be secure.



    How to tell if your browser is secured
    To check that your browser is in secure mode, check that a "lock" or a "key" icon is displayed in the lower left-hand corner of your browser window. You can also check by looking at the URL bar on top of your browser. This line will typically show the first characters as "https" when a secure connection has been established rather than "http," which indicates a connection that is not secured.



    We hope you enjoy shopping at Kelly's Treasure! "Like" us on Facebook at www.facebook.com/kellystreasure

    Terms of Service

    00 WELCOME
    01 USAGE RESTRICTIONS, INTELLECTUAL PROPERTY
    02 USER COMMENTS, FEEDBACK, POSTCARDS AND OTHER SUBMISSIONS
    03 PRICING POLICY
    04 COLORS
    05 CORRECTION OF ERRORS AND INACCURACIES
    06 TYPOGRAPHICAL ERRORS
    07 TERM; TERMINATION
    08 NOTICE
    09 ENFORCEMENT OF TERMS AND CONDITIONS
    10 USE OF SITE
    11 INDEMNIFICATION
    12 THIRD PARTY LINKS
    13 DISCLAIMER
    14 LIMITATION OF LIABILITY

    Welcome to the KellysTreasure.com Web Site (the "Site"). Kelly's Treasure provides this Site as a service to its customers. Please review the following basic rules that govern your use of our Site (the "Agreement"). Please note that your use of our Site constitutes your agreement to follow and be bound by these terms. If you do not agree to these terms, please do not use this Site.

    Although you may "bookmark" a particular portion of this Site and thereby bypass this Agreement, your use of this Site still binds you to the terms. Kelly's Treasure reserves the right to update or modify these Terms and Conditions at any time without prior notice. Your use of the KellysTreasure.com web site following any such changes constitutes your agreement to follow and be bound by the Terms and Conditions as changed. For this reason, we encourage you to review these Terms and Conditions whenever you use this web site.

    01_USAGE RESTRICTIONS INTELLECTUAL PROPERTY

    All of the content you see and hear on the KellysTreasure.com web site, including, for example, all of the page headers, images, illustrations, graphics, audio clips, video clips, and text are subject to trademark, service mark, trade dress, copyright and/or other intellectual property rights or licenses held by Kelly's Treasure, one of its affiliates or by third parties who have licensed their materials to Kelly's Treasure. The entire content of the KellysTreasure.com web site is copyrighted as a collective work under U.S. copyright laws, and coordination, arrangement and enhancement of the content.

    The content of the KellysTreasure.com web site, and the site as a whole, are intended solely for the personal, noncommercial use by the users of our site. You may download, print or store selected portions of the content, provided you (1) only use these materials for your own personal, noncommercial use, (2) do not copy or post the content on any network computer or broadcast the content in any media, and (3) do not modify or alter the content in any way, or delete or change any copyright or trademark notice.

    No right, title or interest in any content or materials is transferred to you as a result of any such activities. Kelly's Treasure reserves complete title and full intellectual property rights in any content you download, reproduce, print, redistribute or store from this web site.

    Kelly's Treasure is a federally registered trademark. Except as noted above, you may not copy, download, reproduce, modify, publish, redistribute, retransmit, publicly display, publicly perform or create derivative works from the content without first obtaining written permission from Kelly's Treasure.

    02_USER COMMENTS, FEEDBACK, POSTCARDS AND OTHER SUBMISSIONS

    All comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to KellysTreasure.com on or by this Site or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively, the "Comments") shall be and remain Kelly's Treasure property. Such disclosure, submission or offer of any Comments shall constitute an assignment to Kelly's Treasure of all worldwide rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. Thus, Kelly's Treasure will own exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. Kelly's Treasure is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to user any compensation for any Comments; or (3) to respond to any user Comments.

    You agree that no Comments submitted by you to the Site will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary rights(s). You further agree that no Comments submitted by you to the Site will be or contain libelous or otherwise unlawful, abusive or obscene material. You are and shall remain solely responsible for the content of any comments you make.

    03_PRICING POLICY

    At KellysTreasure.com, our commitment is to offer convenience, service, and product availability on-line at compelling prices every day, with certain limited time offerings of merchandise at promotional prices. While merchandise offered on-line at KellysTreasure.com will usually be priced the same as merchandise offered at affiliated retail stores, in some cases, affiliate retail stores may have different prices or promotional events at different times.

    04_COLORS

    We have done our best to display as accurately as possible the colors of the products shown on the KellysTreasure.com web site. However, because the colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.

    05_CORRECTION OF ERRORS AND INACCURACIES

    The information of the KellysTreasure.com web site may contain typographical errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change and update information at any time without prior notice (including after you have submitted your order). Please note that such errors, inaccuracies or omissions may relate to product description, pricing and availability. We apologize for any inconvenience this may cause you. If you are not fully satisfied with your KellysTreasure.com purchase you may return it with the original KellysTreasure.com packing receipt. Please see our Return Policy.

    06_TYPOGRAPHICAL ERRORS

    In the event a KellysTreasure.com product is listed at an incorrect price due to typographical error or systems error, KellysTreasure.com shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. KellysTreasure.com shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, KellysTreasure.com shall issue a credit to your credit card account in the amount of the incorrect price.

    07_TERM; TERMINATION

    These terms and conditions are applicable to you upon your accessing the site/ or completing the registration or shopping process. These terms and conditions, or any of them, may be terminated by KellysTreasure.com without notice at any time for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

    08_NOTICE

    KellysTreasure.com may deliver notice to you by means of electronic mail, a general notice on the site, or by written communication delivered by first class U.S. mail to your address on record in KellysTreasure.com account information.

    09_ENFORCEMENT OF TERMS AND CONDITIONS

    By accessing and using the KellysTreasure.com web site, you agree that your access to and use of the KellysTreasure.com web site is subject to these Terms and Conditions, as well as all applicable laws, as governed and interpreted pursuant to the laws of the State of Texas, United States of America.

    10_USE OF SITE

    Harassment in any manner or form of the site, including via e-mail and chat or by obscene or abusive language is strictly forbidden. Impersonation of others, including a Kelly's Treasure or other licensed employee, host, or representative as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through this site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or organization.

    11_INDEMNIFICATION

    You agree to indemnify, defend, and hold harmless Kelly's Treasure, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorney's fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

    12_THIRD PARTY LINKS

    In an attempt to provide increased value to our visitors, Kelly's Treasure may choose various third-party web sites to link to from its own site. However, even if the third party is affiliated with Kelly's Treasure, Kelly's Treasure has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Kelly's Treasure. Kelly's Treasure has no responsibility or liability for these independent policies or actions and is not responsible for the privacy practices or the content of such web sites. These linked sites are only for your convenience and therefore you access them at your own risk. None the less, Kelly's Treasure seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its site, but for sites it links to as well (including if a specific link does not work).

    13_DISCLAIMER

    THIS SITE AND THE MATERIALS AND PRODUCTS IN THIS SITE ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, KELLY'S TREAURE DISCLAIMS WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMNT. KELLY'S TREAURE DOES NOT REPRESENT OR WARRANT THAT THE FUNCTIONS CONTAINED IN THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT THE DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER THAT MAKES THE SITE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. KELLY'S TREAURE DOES NOT MAKE ANY WARRANTIES OR REPRESENTATIONS REGARDING THE USE OF THE MATERIALS IN THIS SITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, ADEQUACY, USEFULNESS, TIMELINESS, RELIABILITY OR OTHERWISE. THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

    14_LIMITATION OF LIABILITY

    KELLY'S TREAURE SHALL NOT BE LIABLE FOR ANY SPECIAL OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THE MATERIALS ON THIS SITE OR THE PERFORMANCE OF THE PRODUCTS, EVEN IF KELLY'S TREAURE HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY OR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.